The report includes...
Salary guides for CX and tech
How to manage hiring challenges in 2025
Factors influencing job changes
Top trends shaping the next five years
Benefits employees are looking for
Biggest challenges being felt by these industries
Survey participants work in consulting (18%), finance (14%), government (13%), education, healthcare, and utilities. 45% of respondents are working in organisations of over 1,000 employees, while 14% are from small businesses.
33% are in senior management, 31% in middle management, and 9% in executive roles. Most hold permanent roles (61%), while 28% are contractors. Salaries for permanent employees show 16% earning between $150,000 and $175,000, while 30% of contractors earn daily rates of $1,000-$1,250.